The problem with perfection is simple: it doesn’t exist. No matter how good you are – as a leader, employee, business person, parent, partner, friend, whatever – you can always improve and do better. And therein lies the problem. If you strive for perfection, you set yourself up for failure. It took me a long time […]

1. Remember, the best predictor of future behaviour is past behaviour. Be prepared, don’t be surprised. Rather than expecting someone to change, hoping they don’t say or do that thing, or playing over in your mind how angry they will make you, accept that this is who they are and don’t be surprised by their […]

As a leader, receiving feedback can be challenging, even when it’s constructive. It’s natural to feel defensive or uncomfortable when faced with what you perceive to be criticism. But, as a leader, your ability to not only accept but truly welcome and learn from feedback is vital for your personal growth, team dynamics, and organisational […]

If you’ve attended training with me, no doubt you’ve heard me speak about the fact that communication underpins all human relationships – be they professional or personal. And while most of you work with me to improve your communication, leadership and self-management in a professional sphere, the skills you learn in my sessions are applicable […]

As a leader, supporting your people through change can feel relentless. It is often exhausting and frustrating. Sometimes you may not feel like you’re leading at all, rather you feel like you’re dragging, pushing, pulling, cajoling and fighting tantruming toddlers. Or like you’re stuck in one of those nightmares where you’re trying to move forward […]

Over the last few weeks, I’ve had many conversations with people who are not at their best. They’re tired, stressed and overwhelmed. Some are navigating big changes in their workplaces and job uncertainty. Others are struggling with exhaustion after a long and challenging year. Their tolerance is shot and they’re getting frustrated and snappy. To […]