Don’t wait until you need something from someone to build a relationship. Make it a priority to build relationships across your organisation before you make an ask where possible.
Change seems to be accelerating on a global scale. Industries are transitioning, corporations are restructuring, and the aftermath of the COVID-19 pandemic and natural disasters has left many people grappling with big feelings, emotions, and reactions.
The time for debating a change and raising your concerns is behind closed doors. By all means, champion your team’s interests or challenge a questionable idea, but be sure to do so in the appropriate forum and in an appropriate way.
In this environment, the role of leaders has evolved into guiding their teams through the storm of transformations. However, the art of effectively leading people through change is a skill often overlooked in the fast-paced business world.
It’s easy to dismiss those who resist change as just choosing to be difficult, particularly if they’re in a well-paid job with good conditions.
Of the many tools available for de-escalating conflict, one reigns supreme for reducing tension quickly: empathy.
One of the most important interruptions you can make in a staff member’s day when you’re a leader in retail is to catch them doing the right thing.
However, as a leader, making time to meet for proactive 1:1 coaching conversations with your staff is one of the smartest time investments you can make.
Change – like that being experienced by businesses around the world in the aftermath of natural disasters, the COVID-19 pandemic, skills shortages and technology advances – challenges us.
Industries are transitioning, corporations are undergoing restructures, and the aftermath of the COVID-19 pandemic and natural disasters has left many grappling with a mix of big emotions and reactions.
