the communication & soft skills specialist

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Leah’s writing, videos conversations and free resources.

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 Article | Digital 

How to de-escalate conflict with empathy

Of the many tools available for de-escalating conflict, one reigns supreme for reducing tension quickly: empathy. Why? Because empathy builds trust and allows people to feel seen and heard – and everyone wants that.

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 Article | Digital 

A four-part framework for communicating in uncertainty

We’ve all heard the saying “no news is good news” but often, particularly at times of uncertainty when you know change is brewing, this is not the case. In fact, not only is no news not good news, frequently, it is even WORSE than bad news, because it adds to uncertainty and anxiety. In a […]

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 Article | Digital 

What to do when they're not ok

Coaching conversations are powerful. Sometimes showing you care and creating space for someone to share can expose challenges you didn’t know existed. You may discover someone on your team is not coping with the change at all. Knowing what to do if this happens can save a life. “But Leah, this is exactly why I […]

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Leah Mether is a  communication and soft skills trainer obsessed with making the people part of leadership and work life easier.
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