the communication & soft skills specialist

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 Article | Digital 

Stay hard on the issue, soft on the person

A difficult conversation doesn’t have to be unkind. In fact, you can have the most challenging conversations with genuine care, kindness and empathy. Think delivering tough feedback. Giving a reprimand for poor behaviour. Ending a relationship. Even making someone redundant. While you may need to stay hard on the issue, be clear and direct, and […]

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Leah Mether is a  communication and soft skills trainer obsessed with making the people part of leadership and work life easier.
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