‘I was wrong’ and ‘I’m sorry’ are two of the most powerful phrases in your vocabulary. Admitting your errors and apologising for poor behaviour is not always easy. It involves humility, self-awareness, resilience and strength. But putting your hand up and acknowledging your mistakes goes a long way to building trust in relationships and demonstrating your ability to grow and learn.
You won’t always be right in life and being prepared to admit that is important. It is not a sign of weakness, it’s ok, no one is perfect. But once you have admitted and/or apologised for your mistake, make sure you correct your behaviour and move on rather than dwell on it. You can’t change what happened, only how you respond. Work to be a better person and not have it happen again.
Leah Mether is a communication and soft skills trainer obsessed with making the people part of leadership and work life easier.
With more than 15 years’ experience working with thousands of clients, and an acclaimed book to her name, Leah knows what it takes to communicate under pressure. Like you, she knows the challenge of conflict, personality clashes, and difficult conversations.
Leah is renowned for her practical, engaging, straight-shooting style. Utilising her Five Cs® model of communication, she helps leaders and teams shift from knowing to doing, and radically improve their effectiveness.
