There is a reason almost every job application – regardless of industry – includes ‘highly developed communication skills’ (or something along those lines) as a key selection criteria: An ability to interact and connect with those around you – be they colleagues, stakeholders, or customers – is essential.

It doesn’t matter if you’re a tradie or a professional, a hospitality worker or IT specialist; being able to effectively communicate with others is key.

Communication is about every interaction you have with people; in person, in writing, over the internet, and over the phone. It’s your body language, manner, tone and enthusiasm, word choice – the list goes on.

Your ability to communicate can make or break you. One of the simplest and most effective ways to increase your chance of personal, career and business success is to improve your communication skills. It’s something everyone can get better at.

If you’d like to learn how to improve your communication, come along to my public workshop on Monday 18 July in Trafalgar, ‘Effective Communication: Developing Assertiveness for Personal and Career Success.

Head to for tickets.

A certificate of completion is provided to those who attend this workshop.