Don’t Shoot the Messenger

Communication is hard, particularly under pressure, and conflict is part of life no matter how much you try to avoid it.

Learn practical skills to help you navigate tough conversations, defuse conflict, and better manage yourself under pressure.

This keynote will help you:

• Communicate with empathy to build trust and connection when emotions are high.
• De-escalate and defuse conflict.
• Have difficult conversations in a calm and assertive manner