Don’t Shoot the Messenger

Communication is hard, particularly under pressure, and conflict is part of life no matter how much you try to avoid it.

 Learn how to navigate tough conversations, deliver difficult messages, better manage yourself, and de-escalate conflict in this workshop.

 No-one is a perfect communicator; everyone can improve, and Leah Mether shows you how with her proven step-by-step process that underpins communication and lays the foundations for success.

This workshop will help you:

• Understand the foundations of effective communication (the Five C’s by Leah Mether®).
• Manage yourself under pressure and stress.
• Communicate with empathy to build trust and connection when emotions are high.
• De-escalate and defuse conflict.
• Have difficult conversations and deliver feedback in a calm and assertive manner.