This book is a masterclass in communication. Packed with case studies, stories and research it has a perfect blend of anecdote and data. Soft is indeed the new hard, and sometimes it’s real hard. But as Leah has shown with succinct and elegantly simple concepts, it’s a skill that can be learned. Full of many eye-opening, “wow!,” moments and many, more reassuring “phew, it’s not just me” moments, this isn’t just a book for leaders, it’s a book for life.
— Rachael Robertson
Antarctic Expedition Leader, Leadership Expert and Author of Leading on the Edge: Extraordinary Stories and Leadership Insights from the World’s Most Extreme Workplace