Greg stood in front of his department after finishing a presentation on the new redundancyand restructure program that would be introduced in the coming months in a bid to reducethe workforce by 20 percent. “Any questions?” he asked, looking around the sea of 60+ faces. No one put their hand up. No one answered. “None […]

There are three common responses I see from leaders when leading through change. They are: Steamroller, shirker and steerer. The steamroller tries to force change with a command and control ‘tell’ approach without addressing the legitimate concerns, questions and feelings of their people. The shirker avoids leadership by sticking their head in the sand and […]

If I asked you to describe how you feel about work right now, using two words, what would they be? And “good” is not an answer. Could you do it? Could you pinpoint the main emotions or feelings you’re experiencing? I often use this question at the start of my workshops to get a read […]

Feelings and emotions underpin everything that we do. They drive human behaviour – our choices, decisions, performance and actions. We ignore them at our peril. American academic and author Brené Brown nailed it in her bestselling book Dare to Lead when she wrote: “Leaders must either invest a reasonable amount of time attending to fears […]