Today is R U OK? Day, a reminder to check in with those around us. But what happens when you ask the question and the answer is “No”? Sometimes, asking reveals struggles you weren’t aware of. You might discover someone on your team isn’t coping at all. Knowing how to respond in that moment could […]
What do you think of when I say ‘aggressive communication’? I’m guessing you jump straight to the stereotypical image of a person who yells, bullies, threatens, and intimidates others with the aim of getting their own way. But while this is the version of aggressive communication most people picture, there’s a lot more to it […]
1. Remember, the best predictor of future behaviour is past behaviour. Be prepared, don’t be surprised. Rather than expecting someone to change, hoping they don’t say or do that thing, or playing over in your mind how angry they will make you, accept that this is who they are and don’t be surprised by their […]
As a leader, receiving feedback can be challenging, even when it’s constructive. It’s natural to feel defensive or uncomfortable when faced with what you perceive to be criticism. But, as a leader, your ability to not only accept but truly welcome and learn from feedback is vital for your personal growth, team dynamics, and organisational […]
In the fast-paced and uncertain world of 2023, change seems to be accelerating on a global scale. Industries are transitioning, corporations are undergoing restructures, and the aftermath of the COVID pandemic and natural disasters has left many grappling with a mix of big emotions and reactions. In these challenging times, the need for people-focussed leadership […]
We’ve all heard the saying “no news is good news” but often, particularly at times of uncertainty when you know change is brewing, this is not the case. In fact, not only is no news not good news, frequently, it is even WORSE than bad news, because it adds to uncertainty and anxiety. In a […]
A difficult conversation doesn’t have to be unkind. In fact, you can have the most challenging conversations with genuine care, kindness and empathy. Think delivering tough feedback. Giving a reprimand for poor behaviour. Ending a relationship. Even making someone redundant. While you may need to stay hard on the issue, be clear and direct, and […]
