the communication & soft skills specialist

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Browse Communication

 Article | Digital 

A four-part framework for communicating in uncertainty

We’ve all heard the saying “no news is good news” but often, particularly at times of uncertainty when you know change is brewing, this is not the case. In fact, not only is no news not good news, frequently, it is even WORSE than bad news, because it adds to uncertainty and anxiety. In a […]

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 Article | Digital 

Stay hard on the issue, soft on the person

A difficult conversation doesn't have to be unkind. In fact, you can have the most challenging conversations with genuine care, kindness and empathy. Think delivering tough feedback. Giving a reprimand for poor behaviour. Ending a relationship. Even making someone redundant. While you may need to stay hard on the issue, be clear and direct, and […]

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Leah Mether is a  communication and soft skills trainer obsessed with making the people part of leadership and work life easier.
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