Today is R U OK? Day, a reminder to check in with those around us. But what happens when you ask the question and the answer is “No”? Sometimes, asking reveals struggles you weren’t aware of. You might discover someone on your team isn’t coping at all. Knowing how to respond in that moment could […]
What do you think of when I say ‘aggressive communication’? I’m guessing you jump straight to the stereotypical image of a person who yells, bullies, threatens, and intimidates others with the aim of getting their own way. But while this is the version of aggressive communication most people picture, there’s a lot more to it […]
The problem with perfection is simple: it doesn’t exist. No matter how good you are – as a leader, employee, business person, parent, partner, friend, whatever – you can always improve and do better. And therein lies the problem. If you strive for perfection, you set yourself up for failure. It took me a long time […]
1. Remember, the best predictor of future behaviour is past behaviour. Be prepared, don’t be surprised. Rather than expecting someone to change, hoping they don’t say or do that thing, or playing over in your mind how angry they will make you, accept that this is who they are and don’t be surprised by their […]
