Albert Einstein, the German-born physicist and celebrated genius who developed the theory of relativity said, “The definition of genius is taking the complex and making it simple.” Einstein, the man who also developed the ‘world’s most famous equation’ for mass-energy equivalence (E=mc2), understood the importance of being able to simplify his complex messages to ensure […]
May 23, 2019, How you can improve your listening
There is a strong link between negative workplace cultures and professional and organisational underperformance. A negative culture doesn’t only make an organisation unpleasant to work in, it directly impacts the quality of service delivered. In some industries like healthcare, it can even compromise the safety of the very people you’re meant to help, treat and […]
May 9, 2019, How to increase the chances of getting your message heard
April 18, 2019, Our Communication Style is Contagious
In the workplace, your mood, behaviour and the way you communicate is contagious – particularly if you’re the leader. It rubs off on those around you. If you yell and scream when stressed, don’t be surprised if others in your team start responding to pressure in a similar way. If your anger is expressed in […]
There is no one-size-fits-all approach when it comes to communication. No one way of doing things or rulebook to say: ‘If you always communicate this way, using this style and saying these words, you will have success’. It doesn’t work like that. Why? Because no one thinks like you. No one. Even people you’re aligned […]
April 4, 2019, Soft is the New Hard book discussion
March 7, 2019, How to improve communication with your partner
February 21, 2019, Communication is a process, not an end game
