Ten reasons NOT to avoid a difficult conversation
Not having a difficult conversation to address poor behaviour or performance is far more damaging than having it. Here are 10 problems that occur when you avoid addressing the elephant:
Not having a difficult conversation to address poor behaviour or performance is far more damaging than having it. Here are 10 problems that occur when you avoid addressing the elephant:
Few people enjoy conflict and confrontation but avoiding difficult conversations is not the answer. When we don’t ‘address the elephant’ and deliver feedback it doesn’t impact individuals alone; it impacts the success of teams, businesses and organisations. Issues that start out as minor niggles and annoyances snowball into major conflict when leaders avoid talking about […]
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December 13, 2018, How to give negative feedback
It may be one of the most popular approaches to delivering difficult feedback, but in many cases the shit sandwich feedback model is just that – shit. What is the shit sandwich approach? It’s sandwiching negative feedback between two positive points. A slice of praise, the real feedback acting as the meat in the middle, […]
Do you talk in roundabouts to avoid having difficult conversations? Speak vaguely in the hope other people will eventually guess what you’re trying to say without you having to say it? This laboured and indirect approach is often used by passive communicators and those who doubt themselves. It also thrives in organisations with strong hierarchies, […]
